Privacy Policy

1. Information We Collect

When you use AI Crew Pilot, we collect information you provide directly:

• Account information (email, business name, business type)
• Payment information (processed securely via Stripe)
• Agent configuration preferences and business context
• Communications with your AI crew via Telegram and email

2. How We Use Your Information

We use your information to:

• Provide and maintain the AI Crew Pilot service
• Configure and operate your AI agents
• Process payments and manage subscriptions
• Send service-related communications
• Improve our service and develop new features

3. Data Security

We use enterprise-grade encryption (AES-256-GCM) for all sensitive data including credentials and API keys. Your data is strictly isolated and never shared with other customers or used to train AI models.

4. Third-Party Services

We use the following third-party services:

• Stripe — Payment processing
• Telegram — AI crew communication channel
• Anthropic (Claude) — AI agent orchestration
• AI Model Providers — OpenAI, Anthropic, Google, and others for AI capabilities
• Resend — Transactional email delivery
• Neon — Database hosting

5. Data Retention

We retain your data for as long as your account is active. Upon cancellation, we offer data export and delete your data within 30 days of account closure, unless required by law to retain it longer.

6. Your Rights

You have the right to:

• Access your personal data
• Export your data at any time
• Request deletion of your account and data
• Opt out of non-essential communications

7. Contact Us

For privacy-related questions or requests, contact us at hello@aicrewpilot.com.